> ## Documentation Index
> Fetch the complete documentation index at: https://docs.digifist.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Billing & Pricing

> How Galantis Connect pricing works: public plans, usage-based add-ons, marketplace commissions, and custom offers for closed ERP integrations.

<Note>
  All app subscription charges for Shopify stores appear on your Shopify invoice. Plan changes and spending-limit approvals are confirmed by the store owner in Shopify.
</Note>

## Overview

Galantis Connect uses a simple approach:

* **Public plans** for self-serve merchants (great for feeds + marketplaces).
* **Add-ons and usage-based charges** when you enable more channels/modules or exceed plan allowances.
* **Custom plans (private offers)** for sales-assisted deals and closed/complex integrations (e.g. ERP systems).
* Optional **one-time integration setup fees** for non-existing integrations.

This structure helps merchants start small and scale automatically as their usage grows.

## Public plans

These are the default plans available for self-serve onboarding.

<CardGroup cols={3}>
  <Card title="Start" icon="sparkles">
    **\$39 / month**

    * Best for: feeds-first onboarding
    * Marketplace commissions at the highest tier (see below)
    * Add-ons available (feeds, marketplace channels, shipping module)
  </Card>

  <Card title="Grow" icon="chart-line">
    **\$79 / month**

    * Best for: multi-channel growth
    * Better marketplace commission rate than Start
    * Higher included allowances than Start
  </Card>

  <Card title="Scale" icon="rocket">
    **\$129 / month**

    * Best for: high-volume operations
    * Lowest marketplace commission rate
    * Highest included allowances
  </Card>
</CardGroup>

<Tip>
  Your exact included allowances (orders/SKUs/feeds/shipping volume) are always shown in the **Billing Center** inside the app, and we'll proactively prompt upgrades when it becomes cheaper than paying overages.
</Tip>

## Add-ons and usage-based billing

Most expansions are billed as **usage-based add-ons**, so merchants can "pay as they grow" without needing a long price page.

### Additional feed destinations

* **€29 per additional feed destination / month**
* Charged when you exceed the number of included feeds in your plan

**Example:**

* Plan includes 2 feeds, you run 4 feeds → **2 × €29** billed as a monthly add-on.

## Marketplaces: channel fees + commission

Marketplaces are monetized in two layers:

1. **Marketplace channel add-on** (enabling a marketplace channel)
2. **Commission** based on the value/orders synced (tiered by plan)

### Commission rates (by plan)

| Plan  | Commission rate |
| ----- | --------------- |
| Start | **0.60%**       |
| Grow  | **0.30%**       |
| Scale | **0.15%**       |

<Info>
  Marketplace commission is charged **on top of** any marketplace/channel costs and any other add-ons you use.
</Info>

## Shipping module

The Shipping module is billed as a module add-on and includes:

* **3 carriers included**
* A plan-based volume allowance (caps increase on higher plans)
* Overages apply only when you exceed the included monthly volume

<AccordionGroup>
  <Accordion title="What counts toward Shipping usage?" icon="circle-question">
    Shipping usage is measured by the number of orders/shipments processed through the Shipping module in the billing period.
  </Accordion>

  <Accordion title="Do caps and pricing change by plan?" icon="gauge">
    Yes. Higher plans include higher allowances and typically lower effective costs at scale. Your Billing Center shows current allowance and estimated next invoice.
  </Accordion>
</AccordionGroup>

## ERP and closed integrations

ERP integrations are **niche and often custom**, so we treat them differently than feeds/marketplaces:

* They can be enabled as **integration modules/connections**
* They may require a **custom plan** or a **private offer**
* They may include a **one-time integration setup fee** for non-existing integrations

### One-time integration setup fee

If an integration does not exist yet, we may charge:

* **€1,500 one-time integration setup fee**

This typically applies when custom mapping, development, and validation are required.

<Warning>
  The one-time integration setup fee is for building a new integration or connector scope. It is separate from monthly subscriptions and add-ons.
</Warning>

## Custom plans (private offers)

Custom plans give us the flexibility to handle:

* closed ERP integrations
* enterprise requirements (SLA, advanced routing, multi-store setups)
* bundles of modules (e.g. shipping included)
* negotiated pricing
* limited-time promos

### How custom plans work

<Tabs>
  <Tab title="Merchant view">
    Merchants will see:

    * public plans (Start/Grow/Scale)
    * **plus** any private offer they've been granted

    Private offers appear in the Billing Center as an additional plan option, clearly labeled as a custom offer.
  </Tab>

  <Tab title="What can be customized?" icon="settings">
    A custom plan can change any of the following:

    * base monthly price
    * included allowances (feeds, SKUs, orders, shipping volume)
    * which modules are included
    * add-on rates (where applicable)
    * marketplace commission rate (where contractually agreed)
    * duration-based discounts (e.g. 20% for 3 months)
  </Tab>

  <Tab title="Examples">
    **Example A — ERP deal (custom offer)**

    * Base price: €599/month
    * Includes: 2 integration connections
    * Shipping module included (no monthly shipping base add-on)

    **Example B — Promo**

    * Grow plan with 25% discount for 3 billing cycles
  </Tab>
</Tabs>

<Check>
  Custom plans are designed to remain compatible with the same add-on/usage model (channels, modules, overages), so customers can still scale without renegotiating every time.
</Check>

## Discounts, credits, and adjustments

We support discounts in two main ways:

* **Subscription discounts** (percentage or fixed discounts on the base plan)
* **Usage discounts** (discounts applied to specific add-ons or usage charges)

If something needs to be corrected (e.g. billing adjustment), we may apply a credit or a one-off adjustment depending on the situation.

<Note>
  Discount availability may depend on your plan type and the scope (public plan vs private offer). Contact support for custom discount structures.
</Note>

## How billing works (end-to-end)

<Steps>
  <Step title="Choose a plan">
    Start with a public plan (Start/Grow/Scale) or accept a private offer if provided.
  </Step>

  <Step title="Enable modules and channels">
    Add feeds, marketplace channels, shipping, or integrations as needed.
  </Step>

  <Step title="Approve spend limits when required">
    If a new module could exceed your billing spend limit for the cycle, Shopify will request approval.
  </Step>

  <Step title="Monthly invoice">
    You are billed monthly for your base plan, plus any usage-based add-ons, commissions, and overages.
  </Step>
</Steps>

## FAQ

<AccordionGroup>
  <Accordion title="Why do you keep the public plans simple?" icon="question">
    Most merchants want an easy entry point. We keep public plans minimal and let customers scale through add-ons and usage-based billing as they grow.
  </Accordion>

  <Accordion title="Can I run only feeds without marketplaces or ERP?" icon="question">
    Yes. Many merchants start with feeds only and add marketplaces later.
  </Accordion>

  <Accordion title="How do I know what I'll pay next month?" icon="question">
    The Billing Center shows your current plan, enabled add-ons, and an estimate based on current usage.
  </Accordion>

  <Accordion title="Can you offer custom pricing?" icon="question">
    Yes. For closed ERP systems, enterprise requirements, or agency-led deals we can provide a private offer/custom plan.
  </Accordion>

  <Accordion title="Do marketplace commissions replace marketplace fees?" icon="question">
    No. Marketplace commissions are charged on top of marketplace/channel costs and any third-party fees.
  </Accordion>
</AccordionGroup>