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Galantis WhatsApp pricing has two parts that are always billed separately. Meta bills WhatsApp messaging charges directly in Meta Business Manager — you must keep a valid payment method there. Galantis bills the platform via your Shopify invoice: your plan, your Conversations tier (optional), and any add-ons. Conversations are a Galantis platform unit and never replace Meta’s charges.

What is a Conversation?

What counts (DELIVERED-only), what does not, and why usage can vary by destination.

Tiers & upgrades

Monthly Conversation tiers, the $1 = 100 credits rate, and how upgrades work.

Usage & blocking

Where to track usage and what happens when a campaign needs more Conversations than you have.

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Free Plan

The Free Plan is permanent and requires no payment method. It is sized for evaluation and very small Shopify stores.

Free Plan — $0 / month

Included every month
  • 20 Conversation credits
  • 1 automation flow
  • 1 campaign per month
  • Up to 100 contacts
  • 50 inbox threads
  • Shopify sync, Meta Catalog, analytics
Not included: AI-assisted flow builder, included Inbox seat, Back-in-Stock add-on, dedicated onboarding partner manager.
Ready for more than 1 campaign per month or more than 100 contacts? Pick a paid plan below — the first 7 days are free.
Every paid plan starts with a 7-day free trial. No credit card or external payment method is needed — billing runs through Shopify, and the first charge appears on your Shopify invoice on day 8. Upgrading between paid plans later does not start a new trial.

Starter — $39 / mo

For stores starting with WhatsApp campaigns.
  • 50 Conversations / month
  • 1 automation flow
  • Unlimited campaigns + contacts
  • 50 inbox threads
  • 7-day free trial

Growth — $79 / mo

For stores running regular campaigns plus a few automations.
  • 250 Conversations / month
  • 5 automation flows
  • Unlimited campaigns + contacts
  • 50 inbox threads
  • 7-day free trial

Scale — $179 / mo (Most popular)

AI-assisted flow builder + an included Inbox seat.
  • 1,000 Conversations / month
  • 20 automation flows
  • AI-assisted flow builder
  • 1 Inbox seat (500 threads)
  • Unlimited campaigns + contacts
  • 7-day free trial

Enterprise — $399 / mo

Highest tier with dedicated onboarding support.
  • 2,000 Conversations / month
  • Unlimited automation flows
  • AI-assisted flow builder
  • 1 Inbox seat (500 threads)
  • Dedicated onboarding partner manager
  • Higher WhatsApp spend cap (negotiated)

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Feature comparison

All paid plans include Shopify sync, Meta Catalog, campaigns, analytics, and the Inbox module. Add-ons (extra Inbox seats, Back-in-Stock subscribers, larger Conversation tiers) are billed on top of the plan price.

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What Meta bills

Meta charges for WhatsApp messaging based on destination country and template category. These charges are billed directly in Meta Business Manager billing.

Meta WhatsApp pricing overview

Meta’s official pricing model and how conversation categories work.

Meta rate cards

Per-country / per-currency rates that determine your Meta invoice.
Galantis does not collect Meta WhatsApp messaging charges from you. Those charges never appear as Galantis line items on your Shopify invoice.

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What Galantis bills

Galantis bills via Shopify Billing for:
  • Core App plan (Free / Starter / Growth / Scale / Enterprise)
  • Conversation credits — your plan allowance plus an optional monthly Conversation tier ($1 = 100 credits, from $5 to $5,000)
  • Add-ons — additional Inbox seats, Back-in-Stock subscribers
See invoice examples: Invoices & line items

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Getting started (billing-ready setup)

1

Connect Meta Business + WhatsApp Business Account

Connect your Meta Business to Galantis. Your WABA must be approved and usable for sending.
2

Add a payment method in Meta

Meta bills WhatsApp messaging charges directly. A valid Meta payment method is required for real sending.
3

Pick a plan in the Galantis app

Start on the Free Plan (no payment needed) or pick a paid plan to begin a 7-day free trial. Paid plans bill through Shopify on day 8 — no credit card setup needed in Galantis.
4

Add a monthly Conversation tier (recommended for production sending)

Plans include a small Conversation allowance. For larger campaigns or recurring sends, add a Conversation tier ($1 = 100 credits) to avoid send-time blocking.

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Conversations: the short definition

A Conversation is a Galantis platform usage unit consumed when a WhatsApp template message is DELIVERED (campaigns + automation flows).
  • 1 Conversation = 1 delivered template message
  • Drafts, previews, and failed sends do not consume Conversations
  • Meta’s per-country / per-category charges are separate and billed directly by Meta
The Conversation credit rate is a flat $1 = 100 credits when you add a monthly tier on top of your plan allowance. Full explanation: What is a Conversation?

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Monthly Conversation tiers

Most merchants sending regular campaigns add a monthly Conversation tier on top of their plan allowance.
  • 68 tiers available, from $5 (500 credits) to $5,000 (500,000 credits)
  • Flat rate: $1 = 100 credits, every tier
  • Billed monthly, no rollover
  • Upgrades persist until you manually downgrade
Details and full tier list: Tiers & upgrades

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Send-time estimation & instant upgrades

Before you send a campaign, Galantis estimates the Conversations required based on:
  • estimated recipients
  • template category
  • destination mix (when available)
If your remaining Conversations are insufficient, we prompt an upgrade immediately. After upgrading, you can continue sending. Final usage is reconciled on DELIVERED status. Details: Usage & blocking

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Add-ons

Inbox add-on

Extra agent seats ($19/seat/month, 500 inbox threads each). Scale and Enterprise include 1 seat.

Back-in-Stock add-on

Subscriber-based tiers from $19 (250 subscribers) to $149 (10,000 subscribers).

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Where to track usage

You can track usage under Billing → Usage in the Galantis app:
  • Conversations remaining (this cycle)
  • Reset / renewal date
  • Breakdown by source (plan included / monthly tier)
  • Add-on usage (Inbox threads, Back-in-Stock subscribers)

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FAQ

No. Meta bills WhatsApp messaging charges directly in Meta Business Manager. Your Shopify invoice from Galantis only covers your plan, Conversation tier, and add-ons.
No. The 7-day free trial applies once, when you first move from Free Plan to a paid plan. Upgrading between paid plans (for example Starter → Growth) starts billing immediately and is prorated for the current cycle.
No. Galantis bills through Shopify. As long as your Shopify store has a payment method on file, the 7-day trial is enabled automatically and the first charge appears on your Shopify invoice on day 8.
No. Conversations reset each billing cycle. Unused Conversations do not roll over.
No. Plan and tier upgrades persist until you manually downgrade in Billing.
Go to Billing → Usage to see remaining Conversations, breakdown, and the reset date.

Conversations

The precise definition, examples, and edge cases.

Invoices & line items

What appears on Meta vs Shopify invoices, with example line items.