What it does
- Automations send the right message when something happens in your store: an abandoned checkout, a new order, a product back in stock.
- Built-in automations send order confirmation, shipping and delivery updates, and are never counted as automations on your plan. Order confirmations need no consent; shipping and delivery updates reach only customers who said yes to Shipping updates.
- Campaigns go to your Contacts, Lists and Segments.
- A shared team Inbox lets you answer customers together, with unlimited members.
- On your store: sign-up Forms, Back in stock alerts and a WhatsApp chat button that opens WhatsApp.
- WhatsApp Flows are forms and experiences completed inside the chat, and Judge.me review invites ask for reviews in WhatsApp.
- Consent is recorded per topic, and every opt-out is honoured.
- Your customer data is stored in the EU.
What you need
- A Shopify store, if you sell on Shopify. Connecting a store is optional; you can also create an account on the Galantis website.
- A WhatsApp Business account and a phone number for it that you will use through Galantis only: it cannot stay in the WhatsApp Business app. You can create the account while you connect. See Connect WhatsApp.
- A payment method on your WhatsApp Business account in Meta, because Meta bills the messages you send.
What it costs
Free costs $0, Pro $59 per month, Scale $179 per month. Prices are in USD. There is no trial on any plan: Free has no end date.Meta bills your WhatsApp Business account directly for the messages you send, at Meta’s current rates; Galantis adds no markup and no usage fees of its own.
Start here
Install and sign in
Install from the Shopify App Store and sign in with an e-mail link.
The setup guide
The eight steps that get your workspace ready.
Connect WhatsApp
Connect your WhatsApp Business account through Meta.
How Meta bills WhatsApp messages
What Meta charges for, and what it does not.
WhatsApp prices by country
Meta’s price per message in every country.
Plans and billing
Free, Pro and Scale, and how to change or cancel.
How consent works
Who agreed to which messages, and why a stop always wins.
Contacts
Where contacts come from and how to manage them.
Frequently asked questions
Short answers about prices, plans, consent and your number.