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Galantis requests a defined set of Shopify permissions during installation. Each permission unlocks a specific category of data access or action capability. No permissions are requested speculatively — every permission maps directly to a platform feature. If a permission is not granted, the feature that depends on it will not function.

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What this covers

  • All required Shopify permissions
  • What each permission enables in Galantis
  • What breaks if a permission is missing or revoked
  • How to verify permission status

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Required permissions

read_customers — Allows Galantis to read customer records from Shopify. Enables:
  • Initial customer import at installation — populates the Galantis contact database with your existing customers
  • Processing of customers/create, customers/update, and customers/delete webhooks — keeps customer profiles current
  • Reading customer phone numbers, names, emails, tags, and locale for contact profiles
  • Audience targeting — lists and segments draw from synced customer data
write_customers — Allows Galantis to write to customer records in Shopify.Enables:
  • Updating marketing consent state on the Shopify customer record when changes originate in Galantis
If missing: Customer profiles will not sync. Campaigns and automations targeting customers will have stale or empty audience data. Consent state will not update.

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Permission summary

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Verifying permissions

Permissions are granted during app installation and displayed in Shopify Admin → Settings → Apps and sales channels → Galantis → Permissions. If a feature is not working as expected and data issues are suspected, verifying the permission set is a quick first diagnostic step — particularly for script tag permissions, which can be affected by certain Shopify plan changes or reinstallation flows.