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Documentation Index

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Galantis Connect provides extended integration capabilities for merchants who need to connect Galantis to platforms and data sources beyond the native Shopify and Meta integrations. Where the core platform is purpose-built for the Shopify + WhatsApp stack, Galantis Connect is the extensibility layer for merchants with more complex infrastructure needs.

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What Galantis Connect covers

Galantis Connect is designed for use cases such as:
  • Connecting a third-party CRM or customer data platform to enrich Galantis contact profiles with data that is not available from Shopify alone
  • Integrating with a warehouse management system or fulfillment platform to trigger automations based on fulfillment events outside of Shopify’s native webhook set
  • Connecting a loyalty or rewards platform so that loyalty tier changes can trigger automation flows or feed into segment rules
  • Piping data from a headless commerce setup that does not use Shopify’s standard storefront and checkout flows
These are use cases where the standard Shopify webhook pipeline does not capture the full data picture, or where events in external systems need to trigger Galantis behavior.

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Availability

Galantis Connect is not a self-serve feature — it is configured per merchant in collaboration with the Galantis team. The specific integrations available, the data mapping options, and the implementation approach depend on the merchant’s infrastructure and the platforms involved. To explore Galantis Connect: Contact Galantis support via the in-app support chat or email. Provide a description of the platform you want to connect, the data you need to bring into or send out of Galantis, and the use case you are trying to enable. The Galantis team will confirm availability and guide the setup process.