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Galantis WhatsApp connects Shopify with the WhatsApp Business Platform via Meta. Before installing, you need active accounts on all three platforms and a verified phone number dedicated to WhatsApp Business messaging.

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What these requirements cover

  • Shopify store access
  • Meta Business Manager setup
  • WhatsApp Business Account (WABA) registration
  • Phone number verification
  • Optional: Meta Catalog for product messages

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Platform requirements

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Shopify

Any Shopify plan is supported. No specific plan tier is required to install Galantis WhatsApp.

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Meta Business Manager

You need an active Meta Business Manager account. This is the account from which you will authorize Galantis to connect your WhatsApp Business Account. If you do not have one, create it at business.facebook.com before proceeding.

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WhatsApp Business Account (WABA)

Your WABA must be created inside Meta Business Manager and linked to the same account you will use to authorize Galantis. A WABA is separate from a personal WhatsApp account or the WhatsApp Business mobile app.

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Verified phone number

You need a phone number that is:
  • Not already registered on personal WhatsApp or the WhatsApp Business mobile app
  • Capable of receiving a verification code (SMS or voice call)
  • Registered and verified inside your WhatsApp Business Account
A phone number can only be registered on one WhatsApp account at a time. If your number is currently active on personal WhatsApp or the WhatsApp Business app, you must delete it from that account before registering it with your WABA.

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Meta Catalog (optional)

A Meta Catalog is only required if you plan to send Single Product Messages (SPM), Multi-Product Messages (MPM), or Whole Catalog messages. You can install Galantis and run campaigns and automations without a catalog. You can connect or create a catalog at any point after installation.

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Summary checklist

Before starting the installation, confirm each item below:
  • Shopify store is active (any plan)
  • Meta Business Manager account exists
  • WhatsApp Business Account is created inside Meta Business Manager
  • A phone number is verified and registered on the WABA
  • (Optional) Meta Catalog exists if you plan to use product messages