What is Galantis WhatsApp?
Galantis WhatsApp is a Shopify-integrated WhatsApp marketing and automation platform. It connects your store to WhatsApp, the highest-engagement messaging channel across LATAM, MENA, India, and beyond, and gives you the tools to turn that channel into a measurable revenue driver. Where most tools treat WhatsApp as a support inbox, Galantis treats it as a full-stack revenue channel. Campaigns reach segmented audiences with approved message templates. Automations respond to real Shopify events in real time: abandoned checkouts, new orders, new customers, and restocked products. The Inbox gives your support team a unified conversation view with full Shopify customer context. The Catalog module keeps your product data in sync with Meta so customers can browse and buy without leaving WhatsApp.What you can do with Galantis WhatsApp
Campaigns
Send one-time WhatsApp broadcasts to segmented audiences, with lists, dynamic segments, include/exclude rules, and real-time delivery analytics.
Automations
Build event-driven flows that fire automatically on Shopify triggers: abandoned checkouts, new orders, new customers, product restocks, and more.
Inbox
Manage all customer WhatsApp conversations in a shared inbox, with agent assignment, full Shopify customer context, and conversation lifecycle controls.
Back-in-Stock
Capture WhatsApp numbers from customers on out-of-stock products and notify them automatically when inventory is replenished.
Catalog
Sync your Shopify products to Meta and send interactive product messages: Single Product Messages, Multi-Product Messages, and full catalog browsing inside WhatsApp.
Galantis AI
Build and validate automation flows with AI-powered assistance, including trigger suggestions, inline error detection, and optimization recommendations.
Who it’s built for
Galantis WhatsApp is built for Shopify merchants who want to turn WhatsApp into a revenue channel, not just a support inbox. Growth-focused DTC brands running paid ads who need a scalable recovery layer for high-traffic, high-abandonment stores. Mid-market Shopify stores with dedicated marketing teams looking for an incremental channel beyond saturated email and SMS performance. Merchants in WhatsApp-heavy regions across LATAM, MENA, India, and parts of Europe, where customers expect brand communication on WhatsApp. Support-heavy stores selling complex products where pre-purchase questions directly impact conversion.How it works
Galantis sits between your Shopify store and the WhatsApp Business Platform via Meta. Customer data, orders, products, and consent state flow in from Shopify via webhooks. Messages flow out through the WhatsApp Cloud API. Every send is gated by WhatsApp’s opt-in requirements: only customers who have explicitly subscribed receive marketing messages. The platform modules are independent but connected. A customer who subscribes through the Back-in-Stock widget is opted in and immediately available for campaigns and automations. An abandoned checkout automation uses the same customer and order data that the Inbox surfaces for agents. Segment rules that drive campaign targeting also drive automation triggers.Ready to get started?
Getting Started
Install the app, connect your WhatsApp Business Account, and send your first message.