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Galantis billing involves two separate invoices that are always independent. Meta bills WhatsApp messaging charges directly in Meta Business Manager. Galantis bills your platform subscription, Conversation tier, and add-ons through Shopify Billing — they appear on your standard Shopify invoice. Neither invoice contains the other’s charges.

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Invoice breakdown

Your Shopify invoice from Galantis may include:
  • Core App plan subscription (Starter, Growth, Scale, or Enterprise — Free Plan has no charge)
  • Monthly Conversation tier (optional, at $1 = 100 credits)
  • Inbox agent seats
  • Back-in-Stock add-on tier
  • Usage-based overages (Inbox threads, Back-in-Stock subscribers)
Add-on details:

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During the 7-day free trial

When you move from Free Plan to a paid plan, the first 7 days are free. During those 7 days:
  • No Galantis charges appear on your Shopify invoice
  • The plan’s Conversation allowance is available immediately (use it for real sends)
  • Add-ons or Conversation tiers added during the trial start billing on day 8 alongside the plan
Your first Shopify charge from Galantis appears on day 8, prorated for the remainder of your Shopify billing cycle if needed.
You can cancel during the trial at no cost. Sending stops at cancellation; data and configuration are retained according to standard retention policy.

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Common line item examples

  • “Galantis WhatsApp — Scale Plan — $179 / month”
  • “Galantis WhatsApp — Conversation Tier $100 (10,000 credits) — $100 / month”
Plan charges renew monthly on your Shopify billing date. Conversation tiers reset each cycle and persist until you manually downgrade.
  • “Galantis WhatsApp — Inbox Agent Seat — 3 × $19 / month”
Scale and Enterprise include 1 Inbox seat in the plan price. Any seat beyond the included one is billed at $19/seat/month.
  • “Galantis WhatsApp — Back-in-Stock Growth (1,000 subscribers) — $39 / month”
  • “Galantis WhatsApp — Back-in-Stock Overage — 350 subscribers × $0.02 = $7.00”
Back-in-Stock is an opt-in add-on. Overage is calculated on the highest subscriber count reached during the cycle.
The Free Plan has no Galantis line items on your Shopify invoice. The plan is permanent and remains active until you upgrade or uninstall the app.
Exact line-item naming depends on your Shopify billing configuration. The goal is always unambiguous separation from Meta charges and clear labeling for audits and finance teams.

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Upgrades and downgrades on the invoice

Plan and tier upgrades take effect immediately. Charges are prorated for the rest of the current Shopify cycle and the new plan/tier is billed in full from the next cycle onwards.

Billing overview

Plans, included Conversations, and the full billing structure.

Meta rate card

Official Meta WhatsApp pricing resources and where to view your charges.