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Galantis billing involves two separate invoices that are always independent. Meta bills WhatsApp messaging charges directly in Meta Business Manager. Galantis bills your platform subscription, Conversation tiers, and add-ons through Shopify. Neither invoice contains the other’s charges.

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Invoice breakdown

Meta invoices include WhatsApp messaging charges based on destination country and template category. These are billed directly in Meta Business Manager / Business Suite billing.
Meta charges do not appear as Galantis line items. Galantis invoices cover platform subscription, Conversation tiers, and add-ons only.

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Common line item examples

  • “Core App Plan — Scale — $179 / month”
  • “Monthly Conversation Tier — M — $200 / month”
  • “Inbox Agent Seat — 3 × $19 / month”
  • “Back-in-Stock — Growth — $39 / month”
  • “Back-in-Stock Overage — 350 subscribers × $0.02”
Exact line item naming depends on your Shopify billing configuration. The goal is always unambiguous separation from Meta charges and clear labeling for audits and finance teams.

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Upgrades and downgrades

Upgrades can occur at send-time if a campaign needs more Conversations. The upgrade becomes active immediately and remains active going forward. Downgrades are a manual action in Billing. We recommend making downgrades effective at the start of the next billing cycle.

Billing overview

Plans, included Conversations, and the full billing structure.

Meta rate card

Official Meta WhatsApp pricing resources and where to view your charges.