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Meta controls WhatsApp messaging pricing. Charges vary by destination country and template category and are billed directly in Meta Business Manager — they never appear on your Shopify invoice from Galantis. This page links to the official Meta resources and explains how Meta’s pricing relates to the flat Galantis credit model.

Official Meta pricing

Meta WhatsApp pricing overview

Meta’s official pricing model and conversation categories.

Meta rate cards

Per-country / per-currency rates on Meta’s invoice.
Always cross-check your real Meta charges directly in Meta Business Manager — Meta updates pricing periodically and the rate card linked above is the authoritative source.

Where to see Meta charges

Meta WhatsApp messaging charges are visible in Meta Business Manager / Business Suite billing under the WABA you have connected to Galantis.
Meta charges never appear as Galantis line items. The Galantis Shopify invoice only covers the platform subscription, the Conversation tier, and add-ons — see Invoices & line items.

Meta charges vs. Galantis Conversations

These are two separate things billed by two separate companies. They are easy to confuse, so here’s the contrast:
Meta chargeGalantis Conversation credit
What it pays forThe WhatsApp message itself (delivery on Meta’s infrastructure)The Galantis platform (sending engine, scheduler, segments, analytics, automations)
Who bills itMeta, via Meta Business ManagerGalantis, via Shopify Billing
How it variesBy destination country + template categoryFlat: 1 delivered template = 1 credit
When it’s chargedOn every billable WhatsApp messaging event under Meta’s rulesWhen the template message reaches DELIVERED

How Galantis uses Meta pricing signals

Galantis uses Meta’s pricing signals only for pre-send estimation — to show you the expected Meta cost of a campaign before you press Send. The Galantis credit count itself stays flat: 1 delivered conversation = 1 credit, regardless of country or category. That means:
  • Pre-send estimates can show two numbers — Galantis credits needed (flat) and estimated Meta cost (varies)
  • Your Galantis credit balance is unaffected by changes in Meta’s rate card
  • A campaign to high-cost destinations spends the same number of Galantis credits as a campaign to low-cost destinations of the same size
If Meta updates its rate card, your Meta invoice will reflect the new rates immediately. Your Galantis plan, tier, and credit balance are unaffected.

What is a Conversation?

How Galantis meters platform usage and what triggers a Conversation.

Usage & blocking

How pre-send estimates work and where to track your balance.