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Galantis WhatsApp connects your Shopify store to WhatsApp through a single platform — covering campaigns, automations, inbox conversations, and product messaging. This section walks you through every step required to go from a fresh install to a fully operational setup. Follow the guides in order if you are setting up for the first time. If you are returning to configure a specific feature, jump directly to the relevant guide.

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What you’ll set up

  • Your Shopify app installation and required permissions
  • Your WhatsApp Business Account (WABA) and phone number connection
  • Your first campaign, from template creation to sending
  • Your first automation flow
  • Your first catalog sync with Shopify and Meta
  • Your first Back-in-Stock widget and test subscription

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Prerequisites

Before starting, confirm you have the following ready:
  • A Shopify store on any plan
  • A Meta Business Manager account
  • A WhatsApp Business Account (WABA) linked to your Meta Business Manager
  • A verified phone number registered on WhatsApp Business
A Meta Catalog is optional at install time but required if you plan to send product messages.

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Where to begin

Requirements

Review all account and platform prerequisites before installing.

Shopify Installation

Install the app and grant the required Shopify permissions.

WhatsApp Connection

Connect your WABA and register your phone number.

First Campaign

Create a template and send your first WhatsApp broadcast.

First Automation

Build and activate your first event-triggered flow.

First Catalog Sync

Sync your Shopify products to Galantis and Meta.

First Back-in-Stock

Install the widget and test your first restock notification.