Marketing requires opt-in. Before you can send WhatsApp marketing messages to customers, they must have explicitly opted in. Galantis enforces this on every send. Plan how you’ll capture consent (checkout checkbox, account preferences, Back-in-Stock subscribe) before you go live. See Opt-in & consent.
The three phases
1. Set up
Prep your accounts, install Galantis on Shopify, and connect WhatsApp through Meta’s Embedded Signup modal.
2. Send your first message
Create a template, run your first campaign, build your first automation, and (optionally) sync your catalog and Back-in-Stock widget.
3. Iterate
Watch the analytics, tune templates, scale up with more automations and additional numbers as the channel grows.
Phase 1 — Set up
Requirements
The four accounts you need: Shopify, Meta Business, a phone number, and a Meta payment method.
Choose a phone number
Three paths — new dedicated (recommended), existing number, or migrate from the WhatsApp Business app.
Install on Shopify
One click from the Galantis App Store listing. Grant permissions, land in the in-app wizard.
Connect WhatsApp
Meta’s Embedded Signup modal walks you through WABA setup, phone registration, and display-name approval — all inline in Galantis.
Phase 2 — Send your first message
First campaign
Build a template, get it approved by Meta, send your first WhatsApp broadcast to an opted-in audience.
First automation
Set up an event-triggered flow — for example, a New Customer Welcome that fires when a Shopify order is placed.
First catalog sync
Sync Shopify products to Galantis and push them to Meta. Required if you plan to send product messages.
First Back-in-Stock
Install the storefront widget and test a restock notification end to end.
Phase 3 — Iterate
Billing overview
Plans, Conversation credits, add-ons, and how Galantis vs Meta charges work.
Compliance & deliverability
Phone number quality rating, template approval signals, and how to keep your number in green status.
Have questions before you start?
Support
Reach the Galantis support team for setup questions, migration help, or anything the docs don’t cover.
Developer reference
APIs, webhooks, and the technical details for teams integrating Galantis with their own systems.