Conversation tiers are a monthly add-on that increases your Conversation allowance beyond what your core plan includes. Tiers do not roll over and upgrades persist until you manually downgrade. For most merchants sending production campaigns, choosing a monthly tier is recommended to avoid campaign blocking.Documentation Index
Fetch the complete documentation index at: https://docs.digifist.com/llms.txt
Use this file to discover all available pages before exploring further.
Included Conversations vs. monthly tiers
Conversations come from two sources:- Included Conversations — part of your Core App plan, sized for onboarding and light usage
- Monthly Conversation tier — optional add-on recommended for larger or recurring sends
Tier list
- Recommended tiers
- Full tier list
These are the most commonly selected tiers, available directly from the tier dropdown.
| Tier | Price / month | Conversations / month |
|---|---|---|
| Micro | $25 | 1,250 |
| XS | $50 | 2,500 |
| S | $100 | 5,000 |
| M | $200 | 10,000 |
| L | $500 | 25,000 |
| XL | $1,000 | 50,000 |
Upgrade and downgrade behavior
Upgrading a tier
Upgrading a tier
Upgrades can happen at any time, including during campaign send-time. The new tier becomes your active tier immediately and remains active for all future billing cycles.
Downgrading a tier
Downgrading a tier
Downgrades are a manual action in Billing. We recommend making downgrades effective at the start of your next billing cycle to avoid proration edge cases and keep billing predictable.
Upgrade at send-time
Upgrade at send-time
When a campaign requires more Conversations than your remaining balance, Galantis shows a blocking warning and allows you to upgrade immediately without leaving the send flow. Final usage is reconciled based on DELIVERED messages after the campaign completes.
Usage & blocking
How to track Conversations and what happens when a campaign is blocked.
Invoices & line items
How tiers appear on your Galantis invoice.