Skip to main content
The Testimonials section showcases customer feedback and reviews in a visually engaging slideshow format. It features customizable layouts with optional images, autoplay functionality, and flexible content width options to build trust and social proof. Testimonials section overview

What this section controls

This section controls customer testimonial displays with the following capabilities:
  • Multiple testimonial slides with quotes and attribution
  • Image positioning (left, right, or no image)
  • Narrow or full-width content layouts
  • Autoplay carousel functionality
  • Optional clickable links on testimonials
  • Section-level heading and styling

How the Testimonials section works

The section uses testimonial blocks where each block represents one customer review. When multiple testimonials are added, they automatically form a carousel that can rotate manually or automatically. The image position setting determines whether a featured image appears alongside the testimonials.

Getting started

1

Open Theme Customizer

From Shopify admin, access the Theme Customizer.
2

Add Testimonials section

Add the Testimonials section to your page or template.
3

Add testimonial blocks

Click “Add block” and select “Testimonial” to add customer reviews.
4

Configure content

Add quotes, author names, and optional images for each testimonial.
Testimonials section in Theme Customizer

Section settings

Layout

Controls the position of the featured image relative to testimonial content.
Featured image appears on the left side, testimonials on the right.When to use:
  • When image is equally important as testimonials
  • Left-to-right reading flow emphasis
  • Desktop-friendly balanced layouts
Featured image appears on the right side, testimonials on the left (default).When to use:
  • Standard testimonial layouts
  • When content should be read first
  • Maintaining left-aligned text focus
No featured image displayed, testimonials use full width.When to use:
  • Text-focused testimonial sections
  • When individual testimonial images are sufficient
  • Minimal, clean designs
  • Mobile-optimized displays
Layout options comparison

Content width

Controls the maximum width of testimonial text content.
Content constrained to a narrow column for better readability (default).When to use:
  • Longer testimonial quotes
  • Improving text readability
  • Creating visual focus on content
Content uses the full available width.When to use:
  • Short, concise testimonials
  • Maximizing screen space
  • When using “No image” layout
Narrow content width typically provides better readability for testimonials, especially on large screens.

Block settings

Each testimonial block represents one customer review or quote.

Image

Upload an image for this specific testimonial.
Common image uses:
  • Product photos related to the review
  • Customer photos (with permission)
  • Lifestyle imagery matching testimonial context
  • Brand or logo images for B2B testimonials
Image recommendations:
  • Square or portrait orientations work best
  • High resolution (at least 500px)
  • Consistent styling across all testimonials
  • Properly optimized for web
This is the image shown in the carousel slide, separate from the section’s featured image.
Testimonial image option

Best practices

Authentic content

Use real customer testimonials with permission. Authenticity builds trust more than polished marketing copy.

Optimal count

Display 3-6 testimonials for best results. Too few lacks credibility, too many reduces impact.

Specific feedback

Choose testimonials that mention specific products, features, or benefits rather than generic praise.

Timing matters

Set autoplay to at least 4-5 seconds for testimonials with 30+ words to ensure readability.

Strategic placement

Place testimonials near conversion points: product pages, checkout, or below hero sections.

Consistent attribution

Use consistent author format across all testimonials (Name + Year, Name + Location, etc.).

Visual consistency

If using testimonial images, maintain consistent styling, sizing, and quality across all slides.

Mobile optimization

Consider using “No image” layout for mobile-heavy sites to maximize testimonial readability.

Common use cases

Use 4-5 strong testimonials with “Image right” layout and narrow content width. Set autoplay to 5 seconds. Include product links to drive conversions. Place below hero section or featured products.
Display 2-3 testimonials specific to the product with “No image” layout. Use product photos as testimonial images. Link testimonials to full review page. Disable autoplay for reading control.
Show 3 testimonials with “Image left” layout and full section width. Use customer photos (with permission) or lifestyle imagery. Add verified customer labels to author names.
Use “No image” layout with narrow content width focusing entirely on quotes. Display 4-6 testimonials with longer, detailed feedback. Remove product links for cleaner presentation.
Select 3-4 testimonials related to specific campaign or collection. Use custom featured image matching campaign theme. Set autoplay to 4 seconds with product links.