Available recipes
Abandoned Checkout Recovery
Recover customers who started checkout but did not complete — with value-based branching for VIP and standard recovery paths.
Post-Purchase Cross-Sell
Trigger product-specific recommendations after an order based on what the customer purchased.
VIP Win-Back
Re-engage high-value lapsed customers when they enter a defined lapsed-buyer segment.
Back-in-Stock Notification
Notify customers automatically when a product variant they subscribed to is restocked.
New Customer Welcome
Send a welcome message with a first-order discount shortly after a new customer registers.
Before using a recipe
Every recipe sends WhatsApp templates. Before activating any recipe-based automation:- Create and submit the required templates for Meta approval — see Templates
- Configure the appropriate frequency cap for the automation’s use case — see Frequency Caps
- Add any relevant exclusion rules — see Exclusion Rules
APPROVED status before the automation can be activated.