Skip to main content
The 404 Error Page template displays when visitors reach a non-existent page, helping them navigate back to your store content. 404 error page

What this section controls

  • Error page messaging
  • Call-to-action button
  • Page layout and styling
  • Navigation recovery

Section settings

Heading

Main error page heading.
  • Default: “404 - Page not found”

Text

Error message and explanation.
  • Default: “Sorry, the page you are looking for does not exist.”
  • Supports rich text formatting
Keep messaging friendly and helpful rather than technical or frustrating.
Content settings

Best practices

  • Friendly tone: Use approachable, helpful language
  • Clear navigation: Link to homepage or popular collections
  • Narrow width: Use max-w-narrower for focused reading
  • Search option: Consider adding search functionality
  • Popular links: Add links to key sections (shop, about, contact)
  • Brand personality: Maintain brand voice even in error messages
  • Mobile friendly: Test readability on mobile devices

Common use cases

  • Broken links - Old URLs from marketing campaigns
  • Deleted products - Product pages removed from store
  • Mistyped URLs - Customer typos in address bar
  • External links - Outdated links from blogs or social media
  • SEO recovery - Redirect broken links found by search engines
  • Migration errors - Issues after platform migration

Password Page

Configure password-protected pages

Search Page

Help customers find products